Our Pledge Regarding the Responsible Use and Protection of Customer Information
Effective June 1, 2018
We consider one of our most important responsibilities to you, our customer or future customer, is the safekeeping of the nonpublic (“confidential”) information you have entrusted to us and using this information in a responsible manner. Appropriate use of the confidential information you provide us is also at the heart of our ability to provide you with exceptional personal service whenever you contact us.
We are providing you with this important notice to inform you of how InfoGrow uses and protects your confidential information. We encourage you to read and retain this notice, and to call us if you have any questions. You do not have to respond to this notice in any way. By maintaining a customer relationship with us, you consent to our use of your confidential information in accordance with our pledge.
InfoGrow Privacy Pledge protects customers who have ongoing relationships. This pledge also applies to former customers, and to prospects that have provided confidential information to us but have not entered into a customer relationship.
The following is our continuing commitment to the responsible use and protection of your confidential information—
- Collection, Use, and Retention of Confidential Information
The data we collect depends on the context of your organizations interactions with us. We limit the collection, use and retention of information to what we believe is necessary to administer our business, to provide your organization with exceptional quality service, and to make available to our services and opportunities that may be of benefit or interest to you. We also obtain data about your organization from third parties.
- Information Collection
We may collect information about your organization and key managers from direct and indirect sources. InfoGrow may also collect information about your computer hardware and software. The products InfoGrow uses may place cookies on your devise to store recallable information. In addition, we may retrieve your computer’s IP address and access times. We use this information for the operation of our web services, to maintain quality of the service, and to provide general statistics regarding use of the services.
- Our Protection of Confidential Information
We will safeguard, according to prudent security standards, your confidential information. A fundamental element of safeguarding your confidential information is to provide protection against unauthorized access or use of this information. We maintain physical, electronic, and procedural safeguards to guard your confidential information against unauthorized access or use. Our employees are limited in the access they have to information to what is reasonably necessary to complete their responsibilities. They are subject to corporate confidential policies that require maintaining the confidentiality of customer information.
- Sharing Information with Third Parties
We will not share your personal or confidential information with any company or third party except as required or permitted by law. This means, for example, that we can disclose your confidential information:
- to third parties that help us provide products or services to you;
- to third parties that assist us in marketing products and services to you;
- to other organizations with which we have joint marketing agreements to enhance our product or service offerings;
- to respond to a subpoena, court order or judicial process;
- to a third party to whom you specifically authorize us to share the information.
Whenever other companies or third parties provide services for us or, on our behalf, we require them by contract to maintain the appropriate safeguards to ensure the security and the confidentiality of the information that we provide them.
- Your Control of Personal Data
You may go beyond the data protection we provide by contacting InfoGrow directly or using the control and opt-out options that may be available in the tools we provide.
Microsoft Online Applications
Where our online applications and services make use of Microsoft Online and web-services the Microsoft Online Privacy Statement also applies.
At InfoGrow, we are dedicated to providing you with exceptional service and to ensuring your trust. If you have any questions regarding this notice, please call us toll-free anytime at 1-330-929-1353.
Thank you for your business.